Subscription
All or some parts of the Service are made available on a subscription basis. You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. Whether you are using monthly or yearly billing, your account may be charged on a monthly basis.
You agree that at the end of each Billing Cycle, your Subscription will automatically renew and your payment method for such Subscription will automatically be charged at the start of each new Subscription period for the fees and taxes applicable to that Billing Cycle, under the same conditions as the prior Billing Cycle unless you cancel it.
A valid payment method, including credit card, is required to process the payment for your Subscription. You must provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, billing email address and valid payment method information. By submitting such payment information, you automatically authorize the Company to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, we may attempt to charge the credit card on file one or more times. Should payment continue to fail, the Subscription will be canceled. You may cancel your Subscription renewal through your online subscription management page: find the link in the email sent to you during signup, or ask the bot via the /manage-subscription command. You'll be able to update your billing information, cancel your subscription, change or add a payment method, and view your invoice history.
Fee changes
TeamFuse may, at it's sole discretion and at any time, modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
We will provide you with reasonable notice (by sending an email to your Billing Email Address that outlines fee changes) at least 30 days prior to any change in Subscription fees to allow you to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Free Trial
TeamFuse may, at its sole discretion, offer a Subscription with a free trial for a limited period of time. If you are on a free trial, you may cancel at any time until the last day of your free trial by following the cancellation procedures outlined in the Subscription section of these Terms. If you or the Company cancel your Free Trial, you acknowledge and agree that we may delete all of your Content or data that was assigned to your Free Trial.
At any time and without notice, the Company reserves the right to: (a) modify the terms and conditions of any Free Trial offer; (b) cancel any Free Trial offer; or (c) cancel any Free Trial subscription.
Coupons and Promotions
To use a coupon promotion, enter the coupon code (e.g. COUPON100) into the "coupon" section at checkout. Coupons cannot be added retrospectively. Coupons are valid for the stated duration and discount. Coupons can be re-used for different workspaces, including for different workspaces within the same enterprise subscription. Coupons and Promotions are non-transferrable.
Cancelation Policy
Subscriptions are recurring and you will be automatically billed once subscribed until you choose to cancel. You can cancel at any time via the link sent to your email or by asking the bot for your Subscription management link via the command /manage-subscription Your subscription will no longer renew and you will not be charged again after the current billing period.
Subscription
All or some parts of the Service are made available on a subscription basis. You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. Whether you are using monthly or yearly billing, your account may be charged on a monthly basis.
You agree that at the end of each Billing Cycle, your Subscription will automatically renew and your payment method for such Subscription will automatically be charged at the start of each new Subscription period for the fees and taxes applicable to that Billing Cycle, under the same conditions as the prior Billing Cycle unless you cancel it.
A valid payment method, including credit card, is required to process the payment for your Subscription. You must provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, billing email address and valid payment method information. By submitting such payment information, you automatically authorize the Company to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, we may attempt to charge the credit card on file one or more times. Should payment continue to fail, the Subscription will be canceled. You may cancel your Subscription renewal through your online subscription management page: find the link in the email sent to you during signup, or ask the bot via the /manage-subscription command. You'll be able to update your billing information, cancel your subscription, change or add a payment method, and view your invoice history.
Fee changes
TeamFuse may, at it's sole discretion and at any time, modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
We will provide you with reasonable notice (by sending an email to your Billing Email Address that outlines fee changes) at least 30 days prior to any change in Subscription fees to allow you to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Free Trial
TeamFuse may, at its sole discretion, offer a Subscription with a free trial for a limited period of time. If you are on a free trial, you may cancel at any time until the last day of your free trial by following the cancellation procedures outlined in the Subscription section of these Terms. If you or the Company cancel your Free Trial, you acknowledge and agree that we may delete all of your Content or data that was assigned to your Free Trial.
At any time and without notice, the Company reserves the right to: (a) modify the terms and conditions of any Free Trial offer; (b) cancel any Free Trial offer; or (c) cancel any Free Trial subscription.
Coupons and Promotions
To use a coupon promotion, enter the coupon code (e.g. COUPON100) into the "coupon" section at checkout. Coupons cannot be added retrospectively. Coupons are valid for the stated duration and discount. Coupons can be re-used for different workspaces, including for different workspaces within the same enterprise subscription. Coupons and Promotions are non-transferrable.
Cancelation Policy
Subscriptions are recurring and you will be automatically billed once subscribed until you choose to cancel. You can cancel at any time via the link sent to your email or by asking the bot for your Subscription management link via the command /manage-subscription Your subscription will no longer renew and you will not be charged again after the current billing period.
Subscription
All or some parts of the Service are made available on a subscription basis. You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. Whether you are using monthly or yearly billing, your account may be charged on a monthly basis.
You agree that at the end of each Billing Cycle, your Subscription will automatically renew and your payment method for such Subscription will automatically be charged at the start of each new Subscription period for the fees and taxes applicable to that Billing Cycle, under the same conditions as the prior Billing Cycle unless you cancel it.
A valid payment method, including credit card, is required to process the payment for your Subscription. You must provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, billing email address and valid payment method information. By submitting such payment information, you automatically authorize the Company to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, we may attempt to charge the credit card on file one or more times. Should payment continue to fail, the Subscription will be canceled. You may cancel your Subscription renewal through your online subscription management page: find the link in the email sent to you during signup, or ask the bot via the /manage-subscription command. You'll be able to update your billing information, cancel your subscription, change or add a payment method, and view your invoice history.
Fee changes
TeamFuse may, at it's sole discretion and at any time, modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
We will provide you with reasonable notice (by sending an email to your Billing Email Address that outlines fee changes) at least 30 days prior to any change in Subscription fees to allow you to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Free Trial
TeamFuse may, at its sole discretion, offer a Subscription with a free trial for a limited period of time. If you are on a free trial, you may cancel at any time until the last day of your free trial by following the cancellation procedures outlined in the Subscription section of these Terms. If you or the Company cancel your Free Trial, you acknowledge and agree that we may delete all of your Content or data that was assigned to your Free Trial.
At any time and without notice, the Company reserves the right to: (a) modify the terms and conditions of any Free Trial offer; (b) cancel any Free Trial offer; or (c) cancel any Free Trial subscription.
Coupons and Promotions
To use a coupon promotion, enter the coupon code (e.g. COUPON100) into the "coupon" section at checkout. Coupons cannot be added retrospectively. Coupons are valid for the stated duration and discount. Coupons can be re-used for different workspaces, including for different workspaces within the same enterprise subscription. Coupons and Promotions are non-transferrable.
Cancelation Policy
Subscriptions are recurring and you will be automatically billed once subscribed until you choose to cancel. You can cancel at any time via the link sent to your email or by asking the bot for your Subscription management link via the command /manage-subscription Your subscription will no longer renew and you will not be charged again after the current billing period.
In most cases, payments for TeamFuse subscriptions and enterprise licenses are not refundable.
Dispute Policy
If you believe your case warrants a refund due to a bug or error in our product/service, we request that you reach out to our support team. We ask that you provide a demonstration of the issue. This policy allows us to address and resolve any potential errors, ensuring that our products/services remain at the highest standard.
To initiate this process, please contact our support team using the Contact Us page.
We appreciate your understanding and cooperation.
Artificial Intelligence
We use third-party AI services to process your information and data and return the output to you.
The Services are powered by generative artificial intelligence. Given the rapidly evolving nature of this technology, the Services may produce inaccurate information about people, places, or facts. Customer acknowledges, on behalf of itself and its Users, that it and its Users should scrutinize the veracity of any information included in Output from the Services. To the extent that Customer or its Users relies upon the factual accuracy of any Output, Customer acknowledges that it does so entirely at its own risk.
Customer Responsibilities
Except for uses that are expressly permitted (for example, in the Documentation or in an Order Form), Customer will not, and will ensure that Users do not: (i) sell, resell, rent, lease, or otherwise distribute any portion of the Services; (ii) use the Services other than in accordance with the Documentation; (iii) attempt to gain unauthorized access to the Services or to TeamFuse’s or its third party suppliers’ related systems or networks; (iv) access any portion of the Services for the purpose of building a similar or competitive product or service, or monitor the Services for any benchmarking or competitive purpose; (v) introduce, disseminate, or otherwise enable any viruses, Trojan horses, spyware, worms, malware, spam, or malicious code using the Services; (vi) copy, modify, translate, or create a derivative work of any Jasper Property; (vii) reverse assemble or otherwise attempt to discover the source code or underlying components of models, algorithms, or systems included in the Jasper Property (except to the extent such restrictions are contrary to applicable law); (viii) submit any sensitive Personal Data (including but not limited to government issued identification numbers, financial account information, payment card information, and personal health information) to the Services; or (ix) alter, remove or violate any copyright or other intellectual property notice appearing in connection with the Services.
Customer agrees to use the Services in a manner that will not violate any third-party copyright, trade secret, publicity, trademark, or other Intellectual Property Rights. TeamFuse will process and investigate proper notices of alleged copyright or other intellectual property infringement related to material submitted through Customer’s account, and will respond appropriately, following the guidelines of the Online Copyright Infringement Liability Limitation Act and other applicable intellectual property laws.
Customer is solely responsible for obtaining and maintaining all rights, licenses, and credentials necessary to use Third Party Products in connection with the Services. In addition, Customer is solely responsible for installing, operating, updating, or otherwise maintaining the operation of such Third Party Products. To the maximum extent permitted by applicable law, TeamFuse does not provide any warranties, guaranties, or indemnification regarding any Third Party Products. If the availability of all or a portion of the Services depends on the corresponding availability of Third Party Products, TeamFuse sole responsibility will be to use commercially reasonable efforts to update the Services to ensure continued inter-operation with Third Party Products. In no case are the providers of such Third Party Products TeamFuse third party service providers as referenced in the Agreement
Prohibited Uses
Customer shall not transmit any Input to the Services or use any Output (collectively, Content) that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable.
Examples of such objectionable Content include, but are not limited to, Content that is:
unlawful or promotes unlawful activity;
defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups;
spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights;
impersonating any person or entity including TeamFuse and its employees or representatives;
violating the privacy of any third person;
false;
sexual, religious or political in nature;
Child Sexual Abuse Material or which otherwise exploits or harms children;
hateful, harassing or violent;
malware; or
fraudulent or deceptive.
In addition, Customers may not use the Services to:
Perform or facilitate the following activities that may significantly impair the safety, well-being, or rights of others, including:
Providing tailored legal, medical/health, or financial advice without review by a qualified professional and disclosure of the use of AI assistance and its potential limitations
Making high-stakes automated decisions in domains that affect an individual’s safety, rights or well-being (e.g., law enforcement, migration, management of critical infrastructure, safety components of products, essential services, credit, employment, housing, education, social scoring, or insurance)
Facilitating real money gambling or payday lending
Engaging in political campaigning or lobbying, including generating campaign materials personalized to or targeted at specific demographics
Deterring people from participation in democratic processes, including misrepresenting voting processes or qualifications and discouraging voting
Cause harm by intentionally deceiving or misleading others, including:
Generating or promoting disinformation, misinformation, or false online engagement (e.g., comments, reviews)
Impersonating another individual or organization without consent or legal right
Engaging in or promoting academic dishonesty
Failing to ensure that automated systems (e.g., chatbots) disclose to people that they are interacting with AI, unless it's obvious from the context
Build tools that may be inappropriate for minors, including:
Sexually explicit or suggestive content. This does not include content created for scientific or educational purposes.